Invoices for our web hosting services and SSL Certificates are sent automatically via email 10 days prior to the invoice due date. It's imperative that we receive your payment on or before the invoice due date for the continual operation of your website and emails.
Communications:We will send the invoice and payment reminds to the e-mail address specified by you. If the email does not bounce, we will assume that you received it.
Due date:Payments are due and payable upon your receipt of our invoice. As a recurring monthly digital service, it's imperative to the operation of your website that we receive your payment on or before the due date.
Late payments:Overdue invoices automatically incur a $20 late fee after 10 days of non-payment from the due date.
Declined payments:If you have provided your credit card information for us to automatically charge for recurring services, and if your credit card is declined for payment, we will send you an e-mail notice. If your credit card is declined for more than one monthly payment, your account may be subject to a $20 late payment fee. (If your credit card has expired, we will not add any fees to your account. Instead, we will send you an e-mail notice asking for updated credit card information.)
Avoiding Late Fees, Suspension, & Cancelation:To avoid late fees or any interruptions to your web services, we strongly recommend enabling automatic payments in your billing profile.